If your business sends and receives a lot of packages, then you should identify a courier service to help you. Even though numerous courier companies are mushrooming, it is cumbersome to narrow down to one which will offer the best services. The only concern that many people look into is the price but that might not help you to identify a reliable courier company, and if you choose the lowest priced service, you might end up with unsatisfactory services. There is a myriad of factors to examine in selecting a top courier company, and this article highlights a few of them.
Assess courier service availability and dependability. A top courier company should be steadfast in service delivery with the highest satisfaction rates from clients. For instance, if you want your parcel to be delivered within the shortest time possible, it should have express services. You can tell a top courier service by checking the reviews to read the experiences of past clients with the company.
Check the weight and size limitations. Courier services have limits on weight and sizes of packages, and this also determines what you can send through them or not. This will not be a concern for a business that wants to send a document through the courier service, but it is a significant consideration if a business deals with bulky materials such as furniture.
Ask whether there is proof of delivery. Proof of delivery is vital because it confirms that the package is delivered successfully and you can have peace of mind. In some cases when it takes a considerable period to deliver the package, there is a need for tracking. Monitoring and tracking might not make sense if the delivery period is short. Proof of delivery might be in the form of email, telephone call, fax, or you can see the status on the company’s website.
How much does the courier company charge for its services? This is a leading consideration in most situation, but you must not be quick to opt for the lowest cost services. Be wary of the suspiciously cheap courier services because they might not live to fulfill their promises. Take time to survey the market to compare the charges by different courier service so that you identify the most favorable rates that fit your budget.
Prioritize a courier service with insurance. Sometimes, your package might not be delivered in time due to mix-ups, accidents or bad weather conditions. Sometimes, due to various reasons, the package might not be delivered to the right destination, and if it gets lost or damage, you can get compensation. Nowadays, quacks have also infiltrated the courier service business, and you might not distinguish them from legitimate courier companies, and thus, you must request to scrutinize their license before making any commitment.